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Crescent
Wins Small Business of the Month Award
January
30th 2007
Asheville Area Chamber of Commerce announced last week that Crescent
PPO has been awarded their prestigious Small Business of the Month
award for February 2007. The award, sponsored by FASTSIGNS, is presented
by the Chamber's Board of Directors to a small company selected
by an independent committee, based on the following criteria:
- Current
Chamber member
- Apparent
solid financial base
- Considered
successful by peers
- Expanding
number of employees
- Sales growth
and/or profit growth
- Public service
contribution
- In business
a minimum of one year
"This is
a wonderful reflection of the hard work and dedication of every
member of the Crescent team," commented CEO, Myrna Harvey.
A client satisfaction survey conducted in December showed Crescent
meeting or exceeding clients' expectations an amazing 97% of the
time. "Some clients marked us down for items things over which
we have no direct control so if you take those out of the equation,
we had a perfect score," said Pat Hensley, the company's VP,
Client Services. "Despite that, we're implementing client service
improvements such as a new phone system and a dedicated Spanish-language
helpline. We still think we can do better."
Congratulations
to the Crescent team - February's Small Business of the Month!

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