Crescent Preferred Provider Organization, Inc. is a regional provider-sponsored preferred provider organization (PPO) covering sixteen counties in Western North Carolina.

  • Not-for-profit, taxable company.
  • Membership company governed by a Board of Trustees made up of ten practicing physicians, five hospital representatives and three employer representatives.
  • Messenger model process offers employers, Third Party Administrators, and other third-party organizations opportunity to submit a fee schedule through Crescent to more than 1900 physicians, 15 hospitals and a variety of ancillary services. This process allows Crescent to build a network suitable and acceptable to employers' specific needs.
  • Service Area: Sixteen counties in Western North Carolina that begin at Mitchell, McDowell and Rutherford, moving west to the Tennessee border.

The most effective method for the provision of healthcare requires a collaborative philosophy.

Crescent was formed in 1999 by a group of providers, representing both physicians and hospitals, who were driven by the belief that the most effective method for the provision of healthcare is a collaborative philosophy involving not only the traditional health providers - but also the patient, the employer and the community.

These providers share the belief that the way to add value for our customers is to utilize physician members as the leaders of regional, community-based chronic disease management, supported not only in the providers' offices and hospitals of the region, but through employee education, employer-sponsored wellness events, and regional and national bench marking.

Products & Services

The following products and services are available to assist employers and employees to develop healthier life-styles.

  • Preferred Provider Network - 2400+ physicians, 15 hospitals, ancillary providers
  • Comprehensive Health Management, including personal and individualized case management, disease management, precertification, utilization review, data reviewe and analysis
  • Pharmacy Benefit Management
  • Health Risk Assessments (HRA's)
  • Wellness Services

Benefits to Employers

  • No access fees
  • Superb customer service
  • Management of healthcare costs
  • One contract for all network services
  • Excellent provider coverage over 16 county region of Western North Carolina
  • One contract for all network providers

 

Our Vision

To be Western North Carolina’s leading resource
for network services and innovative health management

 

Our Mission

Crescent is committed to adding value through:

  • Facilitating long-term relationships among providers, employers and employees

  • Fostering collaboration regarding health management programs

  • Promoting healthy lifestyles

  • Ensuring appropriate access to the healthcare delivery system

  • Managing healthcare costs

 

Our Staff

Amie Owens, Executive Assistant Ext. 102
Ann Ledbetter, TPA Administrative Assistant Ext. 128
Cindy Beaver, TPA Claims Manager Ext. 117
Deana Gardner, Provider Relations Manager Ext. 110
Delane Stiles, Client Services Coordinator Ext. 107
Georgia Sasscer, VP TPA Services Ext. 129
Harriett Pickard, HR Assistant Ext. 120
Jackie Dula, Admin. Director of Health Management Ext.121
Jennifer Moore, VP Operations Ext. 104
Karen Kennedy, UR Nurse Ext. 122
Keith Challenger, VP Marketing Ext 114
Linda Moore, Administrative Assistant Ext 108
Lynette Gershon, Case Manager Ext. 118
Maeve Ybanez, TPA Administrative Manager Ext. 105
Michelle Rumfelt, Pharmacy Benefits Coordinator Ext. 106
Pat Hensley, VP Client Services Ext. 109
Sandra Price, Credentialing Coordinator Ext. 124
Sherrie Byrd, Disease Management Nurse Ext. 116
Steve Harris, Director of Business Development Ext 103
Tara Pressley, CFO Ext. 111
Tracy Mahoney, Administrative Assistant Ext. 100

Myrna Harris, CEO Ext. 112
Andrew Price, MD, Ext. 100

Pre-Certification Ext. 115
Case Management Fax: 828-670-9159



Click the graphic above to view our Messenger Process.

Directions to the Crescent offices . . .

From East: I 26 to exit 33 (old Exit 2) turn right onto ramp Towards NC-191/Blue Ridge Parkway. Turn RIGHT (West) onto SR-191 (Brevard Rd) then LEFT at third light - Ridgefield Blvd. First office building turn right 1200 Ridgefield Blvd. Make first left turn into parking lot to main entrance.

From West: I26 to exit 33 (old Exit 2) turn right onto ramp towards NC-191/Blue Ridge Parkway. At light Turn LEFT (West) onto SR-191 (Brevard Rd) then LEFT at second light, Ridgefield Blvd. First office building turn right 1200 Ridgefield Blvd. Make first left turn into parking lot to main entrance.


 

  Crescent PPO
1200 Ridgefield Blvd., Suite 215
Asheville, NC 28806

Phone: 828-670-9145
Fax: 828-670-9155
Toll Free: 800-707-7726
Spanish Language Customer Service: 888-312-0008

E-mail: information@crescentppo.com

 

   
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