Crescent Preferred Provider Organization, Inc. is a regional provider-sponsored preferred provider organization (PPO) covering sixteen counties in Western North Carolina.

• Not-for-profit, taxable company.
• Membership company governed by a Board of Trustees made up of ten practicing physicians, five hospital representatives and three employer representatives.
• Messenger model process offers employers, Third Party Administrators, and other third-party organizations opportunity to submit a fee schedule through Crescent to more than 1900 physicians, 15 hospitals and a variety of ancillary services. This process allows Crescent to build a network suitable and acceptable to employers' specific needs.
• Service Area: Sixteen counties in Western North Carolina that begin at Mitchell, McDowell and Rutherford, moving west to the Tennessee border.

The most effective method for the provision of healthcare requires a collaborative philosophy.

Crescent was formed in 1999 by a group of providers, representing both physicians and hospitals, who were driven by the belief that the most effective method for the provision of healthcare is a collaborative philosophy involving not only the traditional health providers - but also the patient, the employer and the community.

These providers share the belief that the way to add value for our customers is to utilize physician members as the leaders of regional, community-based chronic disease management, supported not only in the providers' offices and hospitals of the region, but through employee education, employer-sponsored wellness events, and regional and national bench marking.

Products & Services

The following products and services are available to assist employers and employees to develop healthier life-styles.

• Preferred Provider Network - 2300+ physicians, 15 hospitals, ancillary providers
• Health Management (Chronic Disease, etc.) Option
• Pharmacy Benefit Management Option
• Wellness Services

Benefits to Employers

• No access fees
• Superb customer service
• One contract for all network services
• Excellent provider coverage over 16 county region of Western North Carolina
• One contract for all network providers.

Our Staff

Amie Owens, Executive Assistant Ext. 102
Deana Gardner, Provider Relations Ext. 110
Delane Stiles, Client Services Coordinator Ext. 107
Jennifer Moore, VP Operations Ext. 104
Keith Challenger, VP Marketing Ext 114
Linda Moore, Marketing Assistant Ext 108
Laura Edwards, Administrative Assistant Ext. 100
Donna Cook, Office Specialist Ext. 206
Lidy Warren, Admin. Asst. Case Management Ext. 120
Pam Rogalski, Client Services Representative Ext. 101
Pat Hensley, VP Client Services Ext. 109
Patricia Ellis, Pharmacy Benefits Coordinator Ext. 105
Michelle Rumfelt, Pharmacy Benefits Coordinator Ext. 106
Sandra Price, Credentialing Coordinator Ext. 124
Teresa Fugate, Director of Health Management Ext.118
Stephen Harris, Director of Business Development Ext 103
Jackie Dula, Director of Project Management Ext.
Tara Pressley, CFO Ext. 111
Myrna Harris, CEO Ext. 112
Bob Peterson, MD, Medical Director Ext. 113

Pre-Certification Ext. 115
Case Management Fax: 828-670-9159